Get In-Depth Insight Into Your Reference Transactions
Plot charts using any combination of your metadata fields to get more insight into your reference services.
Using the example metadata set up on the LibAnswers Demo site, you can find out:
- How many undergrads / graduate students / faculty asked questions at the reference desk?
Plot: Specific Location vs. Who Asked the Question metadata - How long did Catalog Help questions take to answer?
Plot: Question Type vs. Duration metadata
(See an example of the metadata fields on the Define Metadata page.)
The only limits are your imagination and the metadata fields you defined!
Examples
Y Axis: Reference Desk
X Axis: Who asked the question?
Time Period: March 2009 - April 2010

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